http://www.usChinaVisa.com/ Quality Records

Section I  Performance Statistics (Jan 15, 2008)

We Have an Unique Tracking System to Ensure a Quality and Reliable Process

Item	Totals	Remarks
Total Application Processed	18,000 +	Since Service established in Sept. 2003
Reject (returned with No visa granted)	5	No reason was given (~0.02%; visa: ~0.01%)
Applied for longer or more entries, got lower	400+	By China Visa Office
Errors in Embassy/Consulate Visa Office	45	Scanned passport # wrong, & visa classification, etc.
Errors in usChinaVisa.com Process	0	Some minor errors occurred, none significant
Incoming packages w/ errors/short of docs	~20%	Follow our unique checklist.htm it will be error free
Incoming mails delayed	300+	P.O. Box eliminates delays due to signatures
Return mail (w/ visa) Lost	2	<0.01% (FedEx is superior to US PS mails)
Return mail (w/ visa) Delayed	30	25 was delayed due to shipping mis-handling & found by tracking.  Resent via FedEx OK.

What else do you want to know?  We have an answer for you.      Manager@Chinaservices.us

Section II Comments on Performance – Volunteered by Previous Customers

Besides inquiries about general questions, we got sincere appreciations from customers at all stages.  While mostly are non-recorded phone conversations, here are some email samples (too many to list every one).  Sorry we can't release their contact information, but those service cases may be verified at our web tracking - They all sent comments voluntarily - nothing was “home-made”. Close this window to continue

Application completed Date: Jan 8, 2008 Subject: Your application (3007-12-12-37342) has been completed To: "www. uschinavisa. com Hello, Thank you for the prompt service that you provided. Regards, Harris Yong, Sterling Heights, MI	You will be the next happy customer, confident. Only when tried you will know how good we are.
Application completed Date: Fri, 23 Nov 2007 Subject: visa application 1007-10-13-66711 To: Office@ChinaServices.us Hi, thank you for your great service! Xumiao Zhao East Lyme, CT	Application completed To: zheng@chinaservices.us Subject: RE: china visa -3007-12-11-59151 Date: Fri, 14 Dec 2007 Hi, Liang Gen, I received the passport. I think it's a good business and I'm very happy with the service. Thanks!. Jianjun, Columbus, OH
Application completed To: <office@ChinaServices.us> Subject: Thanks Date: Fri, 13 Jul 2007 We received our passports and Chinese VISA today. Thank you very much for your excellent service. Xiyu Zhu & Warren Branscomb, Belleville, MI	Inquiry about service Subject: Xingyao Wu/ Jiang Yang Group Service To: Zheng@ChinaServices.us Date: Tue, 16 Oct 2007 Hi,there, Appreciate your nice services for oversea Chinese. Xingyao Wu, Detroit, MI
Application Completed Subject: Your application (1007-03-29-71984) has been completed Date: Fri, 13 Apr 2007 Dear Sir/Madam, Thank you very much for fast and reliable service. I gave you a five-star for your service in rating to which you really deserve. I will definitely recommend your company to my friends for visa services. Regards, Jinhua Xiao, Ballwin, MO	Application Completed Date: Fri, 11 May 2007 Subject: Re: Thanks (1007-05-01-52711) To: Office <office@uschinavisa.com> I received my passport today and i am very happy with your service. I'll recommend to my associates. Thanks Blake Tucson, AZ
Application Completed Date: Mon, 9 Apr 2007 Subject: Your application (1007-03-25-24731) has been completed Dear Mr. Zheng, I just received my visa. Want to thank you for the excellent service. Best wishes, Qing Zhag, Athens, GA	Application Completed Subject: Your application (1007-03-30-44821) has been completed Date: Thu, 12 Apr 2007 Thank you, ChinaService Team. I will use you again and recommend to myfriends. John M. Boylan, Hickory, NC
Application completed Subject: Question on supporting document (1007-03-17-65914) Date: Fri, 6 Apr 2007 Hello Mr. Zheng,      I have received my passports with visas, I am very satisfied with your agency's service and will introduce you to friends.     Thanks.      Greta Lin, Tallahassee, FL	Application in Process Subject: Your Visa application (1007-04-04-78631) package has arrived Date: Fri, 6 Apr 2007 Thanks for your confirmation of the application package arrival. Thanks for your excellent service as well. Best, Guoqing Lu, Omaha, NE
Application completed Subject: 1007-03-25-13442 package has arrived Date: Thu, 29 Mar 2007 Thank you. I appreciate your excellent tracking system. Victor Roberts, Burnt Hills, NY	Application completed Date: Tue, 3 Apr 2007 Subject: Your application (1007-03-22-26392) has been completed I got our visa back today and they are all right.  Thank you very much for the helps.  Junying Xing, Novi, MI
Application completed Subject: Your application (1007-03-01-16471) has been completed Date: Wed, 14 Mar 2007 Hi, I would like to take this change to say THANK YOU. You guys are very reliable. We have a very tight travel schedule and were wondering whether you could make it on time. YOU JUST DID IT. Appreciate it, Guangming, Lansing, MI	Application completed Subject: Your application (1007-03-10-74371) has been completed Date: Fri, 23 Mar 2007 Sir/Madam, I've just received the passport/visa back this morning. Thank you! I'll certainly recommend you to others. Junda Lin, Ph.D. Melbourne, FL
Need help before application Date: Tue, 6 Mar 2007 Subject: Re: Visa Question Not Found On Web Thank you very much; appreciate the quick and helpful response. Mark Coons	Application completed Subject: 1007-02-02-28292 Date: Tue, 13 Mar 2007 Congratulations on your efficient and reasonably priced service. I will recommend you to others. Caryl Morgan, Minnetonka, MN
Application need a change during process To: Zheng@ChinaServices.us Subject: Re: 1007-01-26-67331 needs upgrade Date: Thu, 15 Feb 2007 WHEW!! Thank you soooooo much! You're wonderful! :o) :o) Elijah Wilcott, Ridgecrest, CA	Application need a change during process Date: Mon, 5 Mar 2007 Subject: Re: address for visa 3007-03-03-18631 thanks for fast reply... your organization appears to be very prompt and efficient so far. eva yee-nappi, cape coral, FL
Application need a change during process Subject: Question and help on Visa application (1007-01-22-19961) Date: Fri, 02 Feb 2007 Dear Mr. Zheng, We greatly appreciated your outstanding service and thank you for all you had done for us in this case. It is actually the third time that we applied our son's visa through your office, and we will definitely continue to use your service in the future. We will also recommend your service to our friends, since we think you are really providing a convenient, outstanding and professional visa service for the people who need it. Youwen, Skillman, NJ	Application completed Date: Tue, 13 Feb 2007 Subject: Your application (1007-02-02-42281) has been completed Dear Mr. Cheng, Today I have received my passport with new visa to China. Thank you for your prompt and efficient service. Wish you and your family a happy Spring Festival holidays. Kwan Yunting, Troy, MI
Application need a change during process Subject Thomas P Dakich sent you additional $15.00 for a change 3007-01-25-37961 Date: Tue, 30 Jan 2007 Very good.  You are truly a professional Thomas Dakich, Carmel, IN	Application completed Date: Fri, 2 Feb 2007 Subject: Re: Your application (1007-01-23-58271) has been completed Thank you for such wonderful services. Mr. Beijia Yu, Canton, MI
Application in process Date: Tue, 19 Dec 2006 Subject: Your Visa application (1006-12-15-19881) package has arrived Yes, you have good service and I appreciate that. No hurry for VISA as my trip is not until February 2007. Stanley Erdreich, Birmingham, AL	Application Completed Subject: Re: Your application (1007-01-09-87972) has been completed Date: Mon, 29 Jan 2007 Sir Your service has been excellent, exactly as promised and I have told the rating service so. The passports arrived at 10 Am and are perfect. Thanks George Arnstein, Melbourne, FL
Application in process Subject: RE: Confirm your application (1006-09-10-67621) Date: Mon, 11 Dec 2006 Greetings: You processed a recent Visa for China for me, and it worked great! Thanks, Chris Harris, Minneapolis, MN	Application Completed Subject: Re: help! Original I-94 in 1006-12-05-37371 Date: Mon, 11 Dec 2006 Thank you so much! I really appreciate the excellent service that your company provides! Best regards, Xiaochuan Chen, Pittsburgh, PA
Application in process Date: Thu, 30 Nov 2006 Subject: Your application (1006-11-14-68421) package has arrived This is the second time I do visa through your service. I will return to your service every year simply because you are good. Gan Xu, BUXTON, ME	Before Application Subject: about passport extension 1006-11-13-45843 Date: Mon, 04 Dec 2006 Thank you for your quickly answer. Good service. Mindy, Cheng, Ann Arbor, MI
Application in process Date: Mon, 6 Nov 2006 Subject: Confirm your application (1006-11-05-76311) Thank you,  it was a very pleasant and enjoyable experience to obtain the Visa from your office.  The people there were very friendly and helpful. Peace and Blessings Don Delaney, Toluca Lake, CA	Application Completed Subject: Thank You! Date: Thu, 30 Nov 2006 Dear Mr. Zheng, Thank you very much for your prompt reply and excellent service! Best Regards!   Justin Young, Ann Arbor, MI
Application Completed Date: Wed, 11 Oct 2006 Subject: Your application (1006-09-30-52141) has been completed Dear Sir or Madam, I have received my passport with Chinese visa. I greatly appreciate your work. Thank you. Xiaohong Liu, Ann Arbor, MI	Express & Complicated Application Completed Subject: Service ID #3006-10-05-96211 Date: Thu, 12 Oct 2006 Dear Jeff,  Thank you very much for your kind help and excellent services.  Best regards,  Sun Gang, Helotes, TX
Application Completed Subject: Your application (1006-09-08-24821) has been completed Date: Wed, 20 Sep 2006 Received my passport back today, thank you very much for your quick service!! Cate McGrail, Watertown, MA	Express Application Completed Subject: Application 3006-09-28-64991 Completed Date: Sat, 30 Sep 2006 Hello Jeff,  Thank you veeeeeeeeeeeeeeeeeeeeery much! I got my passport at … as you addressed.  I will let all people I know about your great service.  Thank you again and have a great weekend.  Peter Chang, Emporia, KS
Application Completed Date: Mon, 18 Sep 2006 Subject: Your application (1006-09-04-31461) has been completed Dear USChinaVisa:  I received my passport with visa last Friday.  You did a wonderful job.  Thank you very much. Jimmy J. Zhang, Troy, MI	Express Application Completed Subject: Re: Your application (3006-09-13-81441) has been completed Date: Tue, 19 Sep 2006 Your service was outstanding!!!!!  I needed my passport in a rush to travel abroad before my trip to China and you delivered as promised. I have recommended your service to my business colleagues who are attending the Canton Fair. Good job. Sincerely,  Raul Guerra, HOLTSVILLE, NY
Application Completed Date: Tue, 12 Sep 2006 Subject: Your application (1006-07-29-14282) has been completed Thank you - it has been a pleasure working with China Visa we will recommend you to all our friends planning to travel to China. Thomas Richards, Los Osos, CA	Application Completed Date: Tue, 12 Sep 2006 Subject: Your application (1006-08-31-49131) has been completed Thank you very much. I already received my passport today.    Shan Shi, Bloomfield Hills, MI
Application Completed Date: Fri, 26 May 2006 Subject: Application (1006-05-07-59654) completed Thank you very much! Your service is highly appreciated! Feng Tie, Shaker Hts., OH	Application Completed Subject: Your application (1006-06-19-32441) has been completed Date: Thu, 29 Jun 2006 Hi there, You have excellent service and I will definitely tell my friends about it. Thanks. Ni Ling, Eugene, OR
Application Completed Subject: Re: Chinese Visa – Local service Date: Tue, 23 May 2006 I am going to pick up the passports tonight on my way home. Thank you very much. The visa service really helped us a lot. Regards, Chao Daniels, GM Powertrain, Pontiac, MI	Application Completed Subject: Your application (1006-05-15-73544) has been completed Date: Thu, 25 May 2006 Got the passport back. It was a great service you provided. Thank you.  Philip Yu, Troy, MI
Application Completed –Delivery follow-up Date: Tue, 09 May 2006 Subject: FedEx Delivery Exception -China visa (3006-05-01-84411) I've picked it up. Many thanks for your excellent service throughout. Mike Twidale, Champaign, IL	Application Completed Subject: Your application (1006-05-04-46244) has been completed Date: Thu, 18 May 2006 Hi, there, I received my passports with new visas, thanks, your service is great. Thanks again, Zhipeng Zhao, Fort Collins, CO
Application in Process Subject:Application 3006-04-07-42391 Date: Fri, 7 Apr 2006 Thanks for everything.  Your service is absolutely wonderful!!!! Olivia Watford, Atlanta, GA	Application with an error & corrected Subject: Zip Code & payment - Service ID 1006-04-01-61121 Date: Mon, 10 Apr 2006 Thank you very much.  I appreciate your service. Nyan-Ru CHEN, West Roxbury, MA
Application Completed  Subject: Your application (1006-03-22-81523) has been completed Date: Tue, 4 Apr 2006 Dear Sir/Madam: Today, I received my passport (Chinese visa is issued). Thank you very much for your excellent service, I am 100% satisfied. I required a regular process, it took 14 days or 10 business days from mailing passport to receiving passport. Your tracking system made me very secure about whole process. I definitely will recommend your service to all of my friends. Thanks again! Best wishes!! Quan Sheng, Raleigh, NC	Application with an error & corrected Subject: VisaToChina application (1006-03-23-35151) Date: Wed, 5 Apr 2006 Dear Zheng, OK, I am out of town for the week, but I managed to mail a new signed Q1 form, together with a $10 money order, to your office today. Thank you for your attention in dealing with all the mess. You and your office are doing a great job. Best, Liting Chen, Lexington, KY
Application Error Corrected  Date: Wed, 5 Apr 2006 Subject: VisaToChina application (1006-03-23-35151) Dear Zheng, OK, I am out of town for the week, but I managed to mail a new signed Q1 form, together with a $10 money order, to your office today. Thank you for your attention in dealing with all the mess. You and your office are doing a great job. Best, Liting Chen, Lexington, KY	Application in Process (Took our process recommendation & saved $35) Subject: Application 3006-04-07-42391 Date: Fri, 7 Apr 2006 Thanks for everything.  Your service is absolutely wonderful!!!! Olivia Watford, Atlanta, GA
Recommending the service to a friend  To: *** (A friends' name) Sent: Thursday, March 23, 2006 Hi ***, Please go to:    www.uschinavisa.com We are very pleased with its service.  Good luck! Jianhua, Chapel Hill, NC	Application in Process  Date: Mon, 27 Mar 2006 Subject: Status of Visa application (3006-03-21-25222) Thank you for your fast responses. Your company has a very good customer service. I really appreciate it. Jessica Chen, Austin, TX
Application in Process  Subject: Confirm your VisaToChina application (1006-02-21-96251) Date: Fri, 10 Mar 2006 Dear Zheng, Thank you so much. I really appreciate yours and the agency's work. I couldn't appreciate it more. Warm Regards, Dibas Koirala, Austin, TX	Application Completed  Date: Wed, 22 Mar 2006 Subject: Your application (3006-03-20-53241) has been completed Thank you for all your assistance.  Should we need visa's in the future, we will certainly use you again.  Regards, Tom Eve, Savannah, GA
Application in Process  Subject: Confirm your VisaToChina application (3006-02-22-21741) Date: Mon, 27 Feb 2006 Zheng; Thanks for the effects. Really appreciated. Shen Ying, Chapel Hill, NC	Application in Process  Date: Thu, 2 Mar 2006 Subject: Your application (3006-02-21-79982) has been completed Thanks for your service. Very good. Julia Mao, Ann Arbor, MI
Rush 6 hour application Completed on the same date  Date: Mon, 20 Feb 2006 From: Wei Shi & Bruce Zhang Subject: 3006-02-18-89881mailed back Hi Mr. Zheng, Proved again that you are trustworthy. Thanks for the great service and we definitely will recommend it to friends like we did before. Wei Shi, Stow, MA	Application Completed  Subject: VISA Question Not Found on Web Date: Wed, 22 Feb 2006 From: Bretz, Jim Thank you for your prompt reply and processing of my visa. I will definitely send more business your way. Jim Bretz, Plymouth, MI
Application for document authentication Completed  From: "tang xiujin" Subject: 1006-01-16-76571 completed Date: Mon, 06 Feb 2006 尊敬的先生/女士: 你好! 我的ID#1006-01-16-76571认证文件已收到,非常感谢!以后如有需要仍会请求你们的帮助.我也曾向朋友们介绍你们的网页,相信需要时他们也会请求你们的服务的. 申请人:唐秀近(Tang,Xiujin), Ann Arbor, MI	Application Completed  From: "jun q" Subject: Thank you from 3006-02-15-73371 Date: Tue, 21 Feb 2006 Mr. Zheng, I received my passport at 3PM today. Thank you for taking care of my visa application from the begining to the end. I very appreciate your timely help! Jun Q YPSILANTI, MI
Subject: Your application (1005-12-05-99710) has been completed Date: Thu, 5 Jan 2006 Hi Mr. Zheng, I have got my approved visa already. Thanks for your excellent, and prompt services. I am your returned customer. I appreciate the convenience you offered. Sincerely yours, Zheng Zhang, Sioux Falls, SD	Return by USPS delayed, finally received Date: Fri, 13 Jan 2006 From: Howard Wan 1005-12-21-53851 Good morning! I got my passport yesterday. Thanks you very much for your help! Have a great weekend! Howard Wan, Duluth, GA
Application Completed  Date: Thu, 22 Dec 2005 Subject: Your application (1005-12-10-19321) has been completed Thank you for this message and for great service you have provided. Yongqiang, Marietta, GA	Application Completed  Date: Fri, 23 Dec 2005 Subject: Your application (1005-12-06-17384) has been completed I got the package. Great service, Thank you! Xuedong Chen, Reno, NV
Application Completed  Date: Tue, 13 Dec 2005 Subject: Your application (1005-11-21-41261) has been completed Thanks very much! This is my second time using your service. I'm very happy. Thanks again! Bing Davis, Canton, MI	Happy Customer Recommending to a Friend  To: Wanjun Mi Subject: Chinese visa application Date: Tue, 13 Dec 2005 You may try www.usChinaVisa.com . They are very reliable. Yan, Liu, NC
Application Completed  Date: Tue, 15 Nov 2005 Subject: Your application (1005-11-03-39882) has been completed Hello Mr. Zheng: Thank you very much for the quick follow-up. I got my passports this afternoon. Your service is the first class. I will be happy to recommend your service to anyone wants Chinese visa. Thanks again, Qiulian Lubinski, Huntersville, NC	Application Completed  Subject: Your application (1005-11-06-98614) has been completed Date: Mon, 21 Nov 2005 Aloha! Thank you very much ... received our passports/visas today. Well organized website, easy to follow. We will definitely recommend your service to our friends.