Inquiry by Email


Most Efficient &

Preferred, faster


    Any questions related to Applications at


2. Any other questions/ comments

    Always include your Service ID in Subject whenever available


Try FREE online registration First 每 you will have much fewer questions


Before Apply:  Better register online before call


If in process: Track on web before call us

Have your Service ID ready whenever possible

 In Chinese :   312-929-9008  or  248-912-2466


  In English :    248-912-2466


Note:  We may NOT be able to handle all incoming calls at this busy season, and as visa policy tightened recently, it caused our workload more than doubled!­  Consider email us, with service ID.

Fax #

For All Documents

For supplementary documents

(show Service ID in docs, any time):    1-248-912-2466  

Mailing Addresses
Note multiple offices 


Main office and Michigan

Office M1A

Office M1B




Offices all over the USA

Email us for detailed & accurate address


Office M1A. Main office for all General matters, or Michigan service cases, HQ,

         200 S. Wing St. Unit #219,

         Northville, MI 48167-0219     (Tel: 248-912-2466 if needed)

         This office is for ship in only,

         Document reviews after mail picked up, no on site.


Office M1B.  Local MI-Novi Drop-Off & Pickup & Doc Reviews

    44905 Revere Dr., Novi, MI 48377  (print map)  

    Tel: : 248-912-2466  if needed)

(Sat 11 am - 2 pm; Weekdays after 6 pm)

      This address is in operation only before 10-01-2017. After that, come to 20879 Chase Drive, Novi. MI 48375


Office #2 /3/ 4/ 5/ 6:  covering almost all USA (47 states at current)

      See your Service Form 1

      Or email us to ask:


We offer incoming FedEx label /W discount, insured /trackable

   Overnight  $26.95   or 2-3 day $17.95     



Help Center

Our analysis shown that 95%+ customers could find answers from our website easily & quickly.

Or, Read the chart below grouped by Time & Question Type, you may instantly get an answer.  


1.  Before Apply   - Know More About

2.  Before Apply   - What Services Available

3.  Making Application 每 How to Prepare

4.  After Mailed   - Process Status

5.  If Not Listed   - Other General & Misc. Questions




Question Type

& samples

Quick Answer

More Information




How Works

We work directly with the China Embassy in Washington DC, and with Chinese Consulate General in Chicago, acting as your agent to submit visa applications.  You get everything ready and mail to us, we send it in-person for processing.  All is handled in a fast daily basis.

MI HQ office accepts in-coming applications, fast daily process; Operating office send to China Visa Office for actual process, & ship back to you directly.

Email report & web-tracking updates in evenings



What*s advantages has

We are service oriented, not profit oriented.  Our system is built-in with easiness, reliability, and cost effectiveness

1). Whole process is track-able at web any time; 2). Status reports thru mails; 3). Return shipping track-able & insured.




 How could offer such low service fee?  Why the fee is varied?

Our system is offering premium services, yet fee is really the LOWEST. The Standard rate starts $19.95; for family packages, you can save on postage, and also get volume discount; for groups of 10+ the unit price is further lowered to $17.95

Exact amount will be calculated during process

To save more, select only options you need.  You are supposed to get all docs ready and correct



What about area and Zoning with China Consulates

We are recognized by China Visa Offices to serve all applicants across the US, ALL 50 STATES  No matter where you live, WE PROCESS ALL

Our system will tell you where to mail during application.


Refer to Testimonials




Are there hidden costs?

No Hidden Costs.  But there are many options to serve you better and some options may come with an additional fee.  We want to satisfy different customer needs.

 On-line process will show you all options    ※There is NO FREE LUNCH§; yet our ※Lunch§ has the BEST VALUE




How long will it take to process a visa application?

You can count for days:

1. Mail to us

2. Actual process:

   Regular 5-7 days,

   Express 2-3 days

   Rush 24 hours

   6 hour same day

3. Ship back to you

Total may be 4-14 days


It is very much depending on your own selections


You must always add ※Safety Margin§.




Will the process speed be affected by holidays, etc

Sure.  On major US holidays and major Chinese holidays, the Visa Office may be closed. 

Multi-day holidays:

Chinese New Year (Jan. or Feb)

May first week  And October first week

Thanksgiving And Christmas

Check at the website by China embassy for holidays.

Other ※close§ may also occur: special event at China Embassy / Consulates; severe weather, and other occasional un-expected events.






How can I trust you?

We are confident to say YES,  WE ARE THE MOST RELIABLE service provider.  Behind the web, one of our key members has been in American-Chinese Community Services for 14 years, was leading a nationwide organization, and still a honorary Chair for it - the largest American-Chinese community in US: CSAUS.    

Our system is built-in with reliable features:  Email confirmation & reports at all important steps; any time web tracking and data are updated daily.  

Comments & Testimonies




How to know  Procedures better

Take a ※Trial§ run -  Just start ※Apply On-line§.  Before enter contact information, you can select ※Trial§ option.


2.  Before Apply   - What Services Available  


Question Type & samples

Quick Answer

More Information




What Services are provided?

We are mainly servicing US citizens for Visa To China as an agent.   All others are additions.

Read our ※Service Types and Pricing§

You are supposed to find out how and what to prepare;

We process with what you have.



Can you service a Non-US citizen (passport)

Yes we can, as an addition to our major business. We treat all as applying Visa To China with an US passport

You must live in US (for mailing) and use an email accessible during the process



Do you process China Passport Extending, Replacement, etc?

Sorry, NO.

China passport Extension stopped Jan 1, 2007

All passport renewal / replacement MUST APPLY IN PERSON.  We may pickup and shipping back to you after applied and have a pick-up slip.




 Can you process Travel Certificate for overseas Chinese Children






 Can you process visas application for Hong Kong, Macao, and Tai- Wan?

Yes for Hong Kong.  But US citizens do NOT need visa to go MACAO or Hong Kong. 


There is NO way for us to process a visa for Tai Wan.

Process in the same way as apply for visa to China, but mail in docs for visa to HK. visa/english/hongkong/hkqz.htm





How to process

Visa (or Permit)

to Hong Kong

We may deliver your application to China Embassy for process.  1) You get all documents ready; 2) On-line register in the same way as apply for Visa to China; 3) Actually mailing documents for visa to HK; 4). All fees are SAME as apply for a China Visa.  5). Hand-write a note in Form-1 like ※HK visa§ visa/english/hongkong/hkqz.htm

 HK visa application may take little longer than 5-7 days

 DO NOT need to ask us more 每 we do not have more info than you can find on web.

 3.  Making Application 每 How to Prepare  


Question Type & samples

Quick Answer

More Information





What Supporting Documents

I need to prepare


Refer to our unique checklist.htm from menu

It will be linked during your on-line application.


Follow our Checklist you will be ERROR FREE

 We will check your documents completely at arrival, FREE. 

    If we find errors, we will help you to correct.  Then $10 Premium Service fee is needed. 



Manual Form vs.

Apply On-line

※Apply On-line§ is very recommended: Easier, more accurate, progress reports thru emails, and you can track any time later.

 Must have a valid email address; always refer to your Service ID



 What is my application

Service ID

In the Form-1 came to the screen for printing if you process on-line; also in the email sent to you before the application process finished.

 Must have a valid email address; always refer to your Service ID





What "mail-back"

Option is the best

Most recommend "2-days insured & track-able", a good balance of security and cost, unless your timing requires Overnight.   As passport being one of your most important documents, we urge you keep Security First!

    Each family needs only one package regardless of how many passports.

NO envelope needed if use our 2-days or Over-night.  Be sure NOT to use P.O. Box

Not recommend use your own envelope.

Shipping to Hawaii and Alaska slightly higher



Have Difficulties with Computer During the Application Process

1. Try a while later (System may be in maintenance);

2. Email us, tell us about your operating system

3. Email us with a phone number, we can walk you thru

 MS Windows & Internet Explorer 5.5+ work better.  


Other systems may have difficulties



Need to make changes after registered on-line

Make an application again.

We will only use the Service ID in the form you mail-in.

 Extra used Service ID will be cleaned periodically.



What's the address to send application to

Stated in Form-1 you need to print out during application process; and stated at the top of this page.

 Our office takes applications from all 50 states.



What is the phone number for Express shipping



 Address varies pending on urgency, your state, and our workflow.

    Email to ask before mailing.



How to mail package  


It's your selection.  Most people send-in by US PS "Priority" mail which has NO Tracking.   If you send in other more secured way, be sure to mark "signature waived" to avoid possible delay.

 Tracking number available at Airborne, FedEx & UPS;

While US PS offers delivery confirmation only, no tracking



Apply for a Travel Certificate (child in Overseas Chinese family)

Read our unique checklist.htm



Prepare all documents according to website by China Embassy.



Apply for a visa for children from an Oversea Chinese Family

Children holding an US passport need to apply for visa, if parents are US citizens or have green card. 

 All fees are same.



Apply for a Visa / Travel Certificate to Hong Kong


See section 2.6

 Visit website by China Embassy. They charge $20 liaison fee, making all fees the same as for a China visa.

4.  After Mailed   - Process Status


Question Type & samples

Quick Answer

More Information



Want to know

if the mail has arrived

Check your email.   

Or track at our web site.

Enter Service ID, ALL digits.  Afternoon or Weekend Arrivals may be recorded on the next business day   




Want to know if the Application is OK

No News is good News.

Our officer will pre-check your application. If found more documents needed, or told by Visa Officer for corrections, instead of doing as it is with a risk, we will work on your behalf for the best result, & contact you.


Check your email.   

Or track at our web site.

Enter Service ID, ALL digits. 




Question about Corrections or Additional Documents

 Respond to the phone number from which you received notification; or email to visa application Service ID:

When we found something wrong, we will help you to correct.  Then it is upgraded to Premium Service, with $10 fee

If additional supporting documents needed:

Mostly may be a fax, unless otherwise specified.



Want to know if the application is complete

Check your email

Or track at our web site.

Enter Service ID, ALL digits.  It could slip one night for mailing after get back. 



Want to change ship-back

for faster to catch schedule

It is possible before the completion date

Or before we ship your package out.

Email us to see if it is still possible.

Mail us additional shipping fee before it can be shipped.



Want to cancel application after mailed

Possible only if your package is still on our

hand, before sent to Visa Office for process.

Email us to see if it is still possible

No refund for Service fee, nor shipping fee, in any circumstances.

5.  If Not Listed   - Other General & Misc. Questions


Question Type & samples

Quick Answer

More Information




Websites is our company name is the service product for you

 The Visa site is a Secured site.





    For any questions related to China visa, either before or after you made an application

 Be more specific and include the Subject line when send emails.

And, you are recommended to read our complete ※Visa Service Tips§


About 95%+ customers may find answers at our website easily & quickly.

If you have a question that has not been answered here, you may email us.



We may very likely have answered your question above, listed as:

1.  Before Apply - Know More About

2.  Before Apply   - What Services Available

3.  Making Application 每 How to Prepare

4.  After Mailed   - Process Status

5.  If Not Listed  - Other General & Misc. Questions                                  Go to Top